Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their Ensures a competitive culture in which every customer demographic is included, communicated and we see and effective communication tools to ensure all customers are engaged. Ensure all leads qualified from social etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is 2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and calls, Handling customer complaints, Following up on customer calls, Updating Customer database, Collecting Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the
providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's to drive customer service excellence. Address and assign all incoming calls to drive Service Level Agreements Agreements (SLA's) achievement for customer satisfaction Plan and allocate STs to calls according to skills and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant procedures. Conduct quality assurance check on all service orders results. Review incomplete incidents with
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their Ensures a competitive culture in which every customer demographic is included, communicated and we see and effective communication tools to ensure all customers are engaged. Ensure all leads qualified from social etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
provide a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce planning