We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST level of escalations and complaints Effectively manage the customers expectations Matric or NQF level Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Key Responsibility Areas To respond in a friendly, supportive, helpful and timely manner to all customers capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
sales, claims, administration and office-based services to international clients across numerous different different industries. Our company is owner-managed which ensures that we source only the highest quality uninterrupted support services. Job Description: We are seeking an experienced Campaign Manager to join our team contact center operations, you will play a vital role in driving performance excellence, managing team leaders whilst ensuring service delivery. Key Responsibilities: Lead and oversee daily operations of the contact
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Key Responsibility Areas To respond in a friendly, supportive, helpful and timely manner to all customers capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
policies and procedures
customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service excellence Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement for customer costs. Capture information on Astea i.e. the call management system. Ensure that accuracy is maintained, and and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant Adhere to Quality Management System procedures. Conduct quality assurance check on all service orders results