Centurion. The purpose is to Manage the customer support team ensuring the development and delivery of a regulatory requirements. The role of a customer support supervisor requires excellent listening and communication satisfaction with all client products. Providing back-up support to fellow administration team as and when required staff in customer support/ call centre environment. Punctual. Proven customer support experience or experience
Management team
& Supply Chain Management duties : To provide support and accurate feedback to the Project Manager. To
customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service excellence orders results. Review incomplete incidents with Support Technicians and ensure that they are updated with
provide our clients with 24-hour uninterrupted support services. We are looking for experienced Contact
provide our clients with 24-hour uninterrupted support services. We are looking for Customer Service Consultants
both external and internal stakeholders. Helpdesk support experience is an advantage. High attention to detail
both external and internal stakeholders. Helpdesk support experience is an advantage. High attention to detail
Responsibility Areas To respond in a friendly, supportive, helpful and timely manner to all customers who
Responsibility Areas To respond in a friendly, supportive, helpful and timely manner to all customers who