USSD MyVodacom Support team and will be responsible for the day-to-day 3rd level support of the MyVodacom others. Responsibilities: · Attend to all logged support incidents and calls. · Perform root cause analysis completed by junior support engineers. · 24x7 standby. · Provide technical support & consultation consultation services on the supported systems as required by Vodacom. · Ensuring all system changes are handed over guidance and domain specific consultation on the supported systems. · Assist Developers to troubleshoot issues
Infrastructure Team doing planning, maintaining, supporting, and monitoring the hosted infrastructure while experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience in certification is an advantage. • Must have knowledge and supporting expertise in Microsoft Windows 7/10/11, Windows
Infrastructure Team doing planning, maintaining, supporting, and monitoring the hosted infrastructure while experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience in certification is an advantage. • Must have knowledge and supporting expertise in Microsoft Windows 7/10/11, Windows
solutions to our customers. Within our division we support and encourage each other in problem solving and
model • Growth through operational and financial support • Talent development and best practice sharing globally and move them along the M&A process. · Support the company's goal of being recognized in the market