Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior of PtMP wireless technologies, 5ghz and 2ghz applications
cleaning activities at tower sites. Utilizing applications for efficient site monitoring. Demonstrating tower components, including sectors and rockets. Assisting in surveys for potential new sites. Daily management