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Datafin It Recruitment
Service Desk Supervisor Cape Town
Datafin It Recruitment
Cape Town Region
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
share this job on whatsappService Delivery Manager Cape Town
Datafin It RecruitmentCape Town Region
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
It Operations Manager Green Point
Datafin It RecruitmentGreen Point
business. ENVIRONMENT: LEAD change initiatives, drive service improvements in technology systems and processes in a technical management role with a focus on service delivery with a solid understanding of ITIL Foundation ensure the efficient resolution of incidents and service requests. Establish and maintain operational processes Incident Management, Service Request Fulfillment, and Escalation Management. Monitor service performance metrics identifying areas for improvement and implementing corrective actions as necessary. Oversee System Administration
It Support Technician Green Point
Datafin It RecruitmentGreen Point
implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and technology assets are documented and mapped out correctly. Ensure maintenance schedules are maintained and health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts: Competencies in cloud services including M365 / Azure. Experience working in a Financial Services environment.
Account Manager Durban
Datafin It RecruitmentDurban
expectations. Responsible for providing excellent service through on-going engagement, responsiveness and the audit, providing comments on findings, and correcting inefficiencies identified. Leading and Managing accountability, commitment to delivery and customer service. Responsible for ensuring that the department is reports. Previous work experience in the financial services environment would be preferable. Thorough knowledge and mindful of impact. Team focused. Customer service centricity. Ability to provide coaching and guidance
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
repeat business. ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the technical expertise of customer ICT networks as part of IT Managed Services offerings provided to customers. Support functions years work experience delivering Network Security Services in a customer environment. DUTIES: Implementation clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Support Engineer sought by a dynamic Internet Service & Network Specialist. You will provide a single be this via a customer dedicated Service Desk or the Shared Service Desks. The ideal candidate must have respond to and resolve / fulfil all incidents and service requests logged or managed through 2nd and 3rd situations. Be alerted to deteriorating customer-service within the environment and intervene directly or resolution to the customer in respect of incidents and service requests logged. Telephonically and remotely identify
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will years' work experience delivering Network Security Services in a customer environment with strong communication clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company management. Resolve all incidents and fulfil all service requests within contracted SLA's. REQUIREMENTS:
Financial Accountant Johannesburg
Datafin It RecruitmentJohannesburg
Ensure all taxation matters are in order and correctly and timeously submitted to SARS. REQUIREMENTS:
Android Developer Pretoria
Datafin It RecruitmentSouth Africa
and methods Testing, debugging, diagnosing and correcting errors and faults in an application within established effectively in order to complete tasks in the correct order of priority Manage time and tasks effectively
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