Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
to production when testing on sandbox is complete QA Testing Testers are contracted from time to time
to production when testing on sandbox is complete QA Testing Testers are contracted from time to time
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
Handle communication channels, including phone calls, emails, and correspondence with suppliers Coordinate
Handle communication channels, including phone calls, emails, and correspondence with suppliers Coordinate