Service Team Leader to join their team. Manage, coordinate and track the Customer Service team activities adherence to schedule • Address breaches of policy and process with team member to ensure it gets resolved and outcome for the customer in line with policy and processes • Monitor the effectiveness of governance, quality
with each client and secure new business inquiries. o Secure Business • Onboarding: o Send necessary documentation clients. o Follow up to complete the onboarding process. • Pricing: o Provide quotes and negotiate the
with each client and secure new business inquiries. o Secure Business • Onboarding: o Send necessary documentation clients. o Follow up to complete the onboarding process. • Pricing: o Provide quotes and negotiate the
to the business objective. Manage and lead a local HR presence in aligning with the business strategy
to the business objective. Manage and lead a local HR presence in aligning with the business strategy
Managing litigation and other dispute resolution processes. Litigation – Magistrate and High Court matters motion and trial matters; Develop policies and processes relating to new department and managing of existing
Managing litigation and other dispute resolution processes. Litigation – Magistrate and High Court matters motion and trial matters; Develop policies and processes relating to new department and managing of existing
agents' key performance targets are met in line with business requirements • Ensure team and agents quality orientation within team of Agents and across the wider business • Continuously improve customer experience and
a Debtors Controller. Reconciliations Payment processing Credit note allocation Financial Degree 2-3 years
become apart of their team. Liaise with clients Process & submit VAT and PAYE returns timeously Full