professional service and update clients on existing orders. Liaising with suppliers. Customer Service Reports Reports. Follow-ups with customers. Accounts queries – Income in advance for Export & Local clients. Follow-up call. Report back, in detail, to customers. Report back to customers, daily, on Quotation and order status Maintain and update one drive sheets and folders. Customer discounts Loyalty signed agreements. Weights and Retention of customers Forecast & Planning • Reporting Report back, in detail, to customers. Report back
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible multitask and prioritize tasks effectively Customer service-oriented mindset Attention to detail and strong
guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible multitask and prioritize tasks effectively Customer service-oriented mindset Attention to detail and strong
approval Uploading final pay registers into the Bank, to be released by Financial Managers Payment of are loaded onto ESS same day as payment. Monthly bank recon performed and signed off by Group Financial Financial Manager ESS System Maintain ESS groups to standard format. Custodian of ESS master file Guide and policies, procedures and/or standards in situations that require standard interpretation. With guidance applies legislation, policies, procedures and/or standards in situations presenting unique challenges. Suggests
approval Uploading final pay registers into the Bank, to be released by Financial Managers Payment of are loaded onto ESS same day as payment. Monthly bank recon performed and signed off by Group Financial Financial Manager ESS System Maintain ESS groups to standard format. Custodian of ESS master file Guide and policies, procedures and/or standards in situations that require standard interpretation. With guidance applies legislation, policies, procedures and/or standards in situations presenting unique challenges. Suggests
quality approval process, ensuring high quality standards are maintained by only passing materials that against the correct standard (draw-down/spray out/visual colour inspection against standard etc.), to verify retain/warehouse/customer samples and support root cause analysis as required for investigation of customer complaints 18001 systems and standards. Support high Safety, Quality and Environmental standards and initiatives through governance. Achieving service levels and maximising internal and external customers satisfaction, providing
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety competent employees who reflect a high degree of service orientation, professional charm and who can uphold