an exciting opportunity to lead a dynamic team, drive innovative solutions, and implement strategic initiatives vendor performance and manage relationships to drive improvements and resolve issues; Develop and maintain recovery processes and identify areas for improvement; Drive continuous improvement initiatives to enhance service
service components; Participate in security awareness drives and campaigns; Engage with various teams to ensure architecture for vulnerabilities and potential upgrades; Assist with ad hoc duties and projects as needed. Required
Helpdesk support, so flexibility and a willingness to assist in this area are essential. Key Responsibilities Helpdesk support, including troubleshooting, remote assistance, and user guidance; Maintain accurate records processes and enhance the overall user experience; Assist in the setup and deployment of new equipment. Qualifications Strong communication skills and the ability to assist users effectively; Relevant certifications (e.g
respected brands, enhancing customer interactions and driving business success. Join their dynamic team in Cape
leveraging business intelligence and analytics to drive strategic decision-making and enhance service delivery
analytical prowess fuels impactful solutions and drives success Package: Salary is negotiable depending
respected brands, enhancing customer interactions and driving business success. Join their dynamic team in Cape
and chats, conducting root cause analysis, and driving consistent quality assurance. Role & Responsibilities:
communications; Coordinate with the Johannesburg office and assist current employees with their administrative needs;
related to servers, networks, and end-user devices; Assist in planning, deploying, and migrating IT infrastructure