The Organisational Development Specialist is responsible for planning, developing, implementing, and fostering a positive organizational culture. The OD Specialist will work closely with leadership and employees planning and career development. Collaborate with HR and leadership to identify and develop high-potential skills. Proficiency in Microsoft Office Suite and HR software
The Organisational Development Specialist is responsible for planning, developing, implementing, and fostering a positive organizational culture. The OD Specialist will work closely with leadership and employees planning and career development. Collaborate with HR and leadership to identify and develop high-potential skills. Proficiency in Microsoft Office Suite and HR software
assurance checks of calls and adherence to client processes and procedures Ensure Agents and Team Leaders issues such as new scripts, product changes and process improvements Adhere to the Operations Manager Operating jobs. Provide input into work procedures and processes that support the company and/or departmental procedures
own work throughout the planning and scheduling process, maintaining overall awareness of the team's actions Defines and provides the required authoritative processes. Day to day management of projects Management
own work throughout the planning and scheduling process, maintaining overall awareness of the team's actions Defines and provides the required authoritative processes. Day to day management of projects Management
gaps and streamline processes. Implement and manage all business and client processes within the training