standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer to the Operations Manager Operating Rhythm and monitor adherence to the Team Leader Operating Rhythm direction and communication to Team Leaders on operational performance. Provide daily direction and communication of campaign Implement methods to improve team operations, efficiency and service to customers and clients Planning time frame is typically 1-3 months 3. Size Operations Managers generally have 5-7 Team Leaders working
customer service agents with previous Airport Operations experience to service USA customers The role
initiatives An overarching drive to succeed, be accountable, use initiative and take responsibility. Experience
initiatives An overarching drive to succeed, be accountable, use initiative and take responsibility. Experience
training teams are effectively and efficiently operating in support of driving high-performance outcomes maintained. Implement and manage the adherence to the operating rhythm for the training managers and trainers