passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
highest level of customer solutions and support services. Manage and lead a team of technical support engineers to optimize customer service and satisfaction Collaborate with other departments to enhance support systems Provide guidance, training, and mentorship to ensure high quality relevant service delivery and team of Integrity, Mutual Respect, Customer Focus, Service and Execution. SKILLS AND EXPERIENCE: Strong conceptual as a positive role model for others in their department and division Ability to diplomatically handle
repairing elevators, escalators, and other vertical transportation equipment. You would need to ensure that the escalators, dumbwaiters, and other vertical transportation equipment Perform routine maintenance, such Completion of an apprenticeship or vocational training program in elevator installation, maintenance technician Valid driver's license and reliable transportation Ability to read and interpret technical drawings qualification in Mechanical/Electrical and or mechanical training an advantage Electrical Skills Mechanical Skills
customer satisfaction Collaborate with other departments to enhance support systems and procedures Monitor actions Provide guidance, training, and mentorship to ensure high-quality service delivery Handle escalated as a positive role model for others in their department and division Ability to diplomatically handle within and across departments and divisions. Ability to anticipate needs (e.g. training or documentation) documentation) within their department or the Technical Support Division as a whole and takes action to meet those
Tracker requires the services of Retention consultant in the Retention department based at Tracker Head of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history,
Tracker requires the services of Retention consultant in the Retention department based at Tracker Head of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history,
provide our clients with outstanding customer service and support. As the ‘face’ of our company, the Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize and forward emails. Track
within the Fabrication Department and to ensure that the production line and department runs reliably, effectively production in every aspect. Should it be necessary, train staff who will be able to effectively fabricate
candidate will leverage their science academic training with their marketing experience to be involved close to Randburg or willing to relocate, own transport, driver's license South African citizen APPLICATION
candidate will leverage their science academic training with their marketing experience to be involved close to Randburg or willing to relocate, own transport, driver's license South African citizen APPLICATION