EMPLOYMENT AVAILABLE Title: Aftermarket Sales Specialist Area: Newcastle Industry: Material Handling Equipment opportunity for an experienced AFTERMARKET SALES SPECIALIST is required for permanent employment based in existing client base through personal performance and customer relationship management. The individual in this following functions: The promotion of aftermarket services and value-added products in line with company growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion
The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance
and foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance
energisers and their workings and be able to advise customers on how to install them. You also need to have required of a repair person interacting with customers and colleagues: a desire and ability to pass on department by giving excellent back-up service and advice to create repeat custom. Primary Responsibilities: Carry process when delegated to an assistant Notify the customer when a repair is ready for collection or dispatch re-order when necessary Provide a consultancy service to customers regards the installation and use of the
tools, service, and diagnostic equipment. Key responsibilities: Conducting repair and service work both assessments and complete job cards Provide service and customer support during field visits or dispatches determine proper solutions Produce timely and detailed service reports Operate vehicle in a safe manner and use license Proven field service experience Ability to troubleshoot, test, repair and service technical equipment
predictive and preventative maintenance programs Specialist technical support to the maintenance team Knowledge
Newcastle and surrounding areas. The incumbent will service outlets in both the on-trade and off-trade channels experience within FMCG / Food & Beverage Product, service knowledge and understanding of category management literate Ability to conceptualise and negotiate Customer orientation Sound interpersonal skills and creativity
Newcastle and surrounding areas. The incumbent will service outlets in both the on-trade and off-trade channels experience within FMCG / Food & Beverage Product, service knowledge and understanding of category management literate Ability to conceptualise and negotiate Customer orientation Sound interpersonal skills and creativity
existing customers Cold calling and canvassing for new business Completing call sheets Answer customer queries queries Quote prices Maintain customer records Prepare Sales contacts for orders obtained Prepare sales
Newcastle and surrounding areas. The incumbent will service outlets in both the on-trade and off-trade channels within FMCG / Food & Beverage