The main responsibility of the Service Manager is to proactively develop and manage the workshop business business and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop management the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
updated on team performance. Operations: Monitor inbound and outbound calls and email responses Provide determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints Coordinate call calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies Experience: 3-5 years experience in Call Centre or Customer Relationship Management
and technical reports. Update and communicate inbound schedule with raw material deliveries and/or order
and technical reports. Update and communicate inbound schedule with raw material deliveries and/or order
the services of a Sales Consultant. The role will focus on servicing existing walk in customers efficiently selling the company's products and/or related services. The position is based at the Nelspruit branch a Personal Sales Budget Service of existing and new customers Build customer relations Make contact calls calls to potential new customers and visit them if required Experience & Qualification: 3 years experience Ability to handle customers Excellent telephone skills High attention to detail Customer/Service Orientation
Prospecting and Lead Generation Identify potential customers and generate leads through various methods such such as cold calling, networking, and referrals. Customer Relationship Management Build and maintain strong strong, long-lasting relationships with customers to ensure satisfaction and repeat business. Sales Presentations presentations and demonstrations of products or services to potential clients, showcasing the benefits products, services, and industry trends to provide accurate and relevant information to customers. Sales
Prospecting and Lead Generation Identify potential customers and generate leads through various methods such such as cold calling, networking, and referrals. Customer Relationship Management Build and maintain strong strong, long-lasting relationships with customers to ensure satisfaction and repeat business. Sales Presentations presentations and demonstrations of products or services to potential clients, showcasing the benefits products, services, and industry trends to provide accurate and relevant information to customers. Sales
and passionate individual with a flair for customer service, store operations, and staff motivation? We the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to team. Maintaining and delivering excellent customer service. Plan and oversee in-store promotions and Addressing and resolving customer complaints to uphold exceptional customer service. Strong leadership and
and/or related services. Personally, contacts and secures new business accounts/customers. Sell products products / Services & Sales opportunities Build customer relations Administer reports / documents Plan to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation
and/or related services. Personally, contacts and secures new business accounts/customers. Sell products products / Services & Sales opportunities Build customer relations Administer reports / documents Plan to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation