Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
employees and offers various benefits, including medical aid, provident fund, risk benefits, employee wellness with this role: Book reservations for all Touring services requested by both internal and external clients Handle cancellations, client complaints, and emergencies. Monitor profitability of specific Scheduled
perfect for someone with experience in the financial services industry who thrives in a fast-paced environment delivering tailored solutions and exceptional service to our clients. Our client is dedicated to helping disability and severe illness claims, handling medical underwriting, and assisting with various administrative benefit category changes. Medical Underwriting: Assist members with medical bookings, payments, and documentation summaries, manage renewals, and update systems. Member Services: Prepare and distribute benefit statements, draft
perfect for someone with experience in the financial services industry who thrives in a fast-paced environment delivering tailored solutions and exceptional service to our clients. Our client is dedicated to helping disability and severe illness claims, handling medical underwriting, and assisting with various administrative benefit category changes. Medical Underwriting: Assist members with medical bookings, payments, and documentation summaries, manage renewals, and update systems. Member Services: Prepare and distribute benefit statements, draft
the position This Call Centre position is for medical graduates who will be responsible for contacting information in clinical trials and conducting a basic medical screening Discussing available trials with patients and Skills: Medical Degree or Diploma or a minimum 2 years work experience in a medical, paramedic or or medical research role. Previous clinical trial experience a plus. Customer-facing experience Basic knowledge and understanding of chronic illnesses and medications Neutral English accent and professional telephone
Responsibilities Ability to work quickly and calmly in emergencies; Good interpersonal skills with the ability to safely and timeously; Ensure vehicle is clean and serviced regularly and Ability to work late shifts. Skills Competencies Presentable and neat; Excellent customer service; Good command of English. Qualifications Minimum
shift, and emergency duty, on a weekly rotational basis. Proactive selling of products and services ensuring East Africa. Calm and professional manner of servicing agents and guests Problem-solving skills Experiential
providing high-quality patient care, administering medications, and collaborating with our healthcare team. needs and provide necessary care. Administer medications and treatments as prescribed by a healthcare stock control of medication and equipment for the clinic. Maintain accurate medical records. Promote
prescription medications to patients – Providing advice on medication usage – Ensuring medication stock levels
actions are taken promptly. Emergency Preparedness: Develop and implement emergency response plans. Conduct training sessions to ensure readiness in case of emergencies. Safety Performance Monitoring: Monitor and analyze