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Senior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC
We
We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers field,
5 years of management experience in a call centre environment.
Proficiency in MS Office
Senior Call Centre Manager – Elandsfontein, Gauteng – R65 000 to R69 000 CTC We are seeking a Call Centre related field, • 5 years of management experience in a call centre environment. • Proficiency in MS Office Suite
Senior Call Centre Manager – Elandsfontein, Gauteng – R65 000 to R69 000 CTC We are seeking a Call Centre related field, • 5 years of management experience in a call centre environment. • Proficiency in MS Office Suite
specified day and/or time Coordinate with Collections Agent and Zone Controllers for collections-related matters and update relevant systems Monitor Collection Agents to ensure correct booking of collections Process to customers. Monitor Call Centre agents to ensure pr.ofessionaI and timely call handling. Provide training Ensure dropped/lost calls are returned Pull statistics to monitor Call Centre Agents' performance. Respond resolving by COB. Train clients on portal functions Call clients weekly for actionable feedback and relationship-building
Agree FAR to GL balances. Cost center Report Preparation Reviewing cost center reports with heads of department
involved in distribution, budgets, product forecast, agent commission structures etc. 3 to 5 years of Accounting
Parts Inventory Manager at our Parts Distribution Center in Germiston. The successful candidate will have
Parts Inventory Manager at our Parts Distribution Center in Germiston. The successful candidate will have
load analysis, material stress, fluid dynamics, center of gravity Interpret engineering drawings, assist