The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported consistently delivering a professional level of service and support. Team Support: Assist the team leader addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Somerset West has an opportunity for an experienced Service Advisor to join their highly dynamic team. Basic experience as a Service Advisor. Duties will include: Greet customers and assess their vehicle service needs. Provide accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion Communicate with customers about service progress and additional repairs. Maintain strong customer relationships satisfaction. Requirements: Previous experience as a Service Advisor in the automotive industry. Strong knowledge
a full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched Qualification •Grade 12 / Matric The post Client Service Consultant appeared first on freerecruit.co.za
ensuring our client support remains above our set standard while managing and processing client queries.
Requirements:
business offers an extensive fully imported and custom-built product range that will satisfy any specific international production standards, as well as after-sales parts and services available from their registered manufacturers that adhere to their strict quality standards are their preferred suppliers, giving peace of balance. Capturing of bank statements on Xero. Reconciling bank statements. Prepare customer invoices. Preparation Capturing supplier invoices to be paid. Sending out customer statements. Inventory control. Checking stock-levels
ensuring their client support remains above their set standard while managing and processing client queries. their client relationships. DUTIES: Completion of customer onboarding packs. Checking of clients' FICA documents compliance status. Assist with support related to banking and other compliance-related queries. General administration Microsoft Outlook. Proficiency in PDF editors. Customer service/support experience would be advantageous. regulatory requirements is a plus. Familiarity with banking procedures and documentation is beneficial. ATTRIBUTES:
collections Bank capturing and bank reconciliation Customer invoicing Capturing customer credit notes notes Aging of customers Minimum requirements:- 2-4 yrs related exp. Matric Bookkeeping Diploma preferred