Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): Matric, Grade 12
disciplinary enquiries. The attendance of CCMA cases. Trains management on the proper implementation of the
complaints and inquiries to prepare requested reports. Train and mentor employees on customer service policies
follow-up on leads. Arrange and deliver product training for customers when required. Liaise with stores
with system configuration, troubleshooting, and training as needed. Risk and Compliance Management: Assist
efficient staff.
development
Required minimum education and training:
within agreed timescales. Take time out to complete training or learn from other team members to deliver own
and conduct regular performance reviews. Provide training and support to team members. 7. Collaboration:
Personal Care: Assist with diaper changes, toilet training, and personal hygiene routines. Ensure children