Contracts Manager Durban - Durban
Stratogo
Reference: HQ000897-pn-1 Our Credentials Our client a specialist in the industry, has achieved Integrated Management Systems (IMS) compliance status (Certified) IMS comprises of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018 quality standards. ROLE : Contracts Manager QUALIFICATIONS: Minimum of Matric/ Grade 12/ NQF level 4 or higher Tertiary qualification on NQF level 4 or higher EXPERIENCE REQUIRED: 3 years' middle management experience in a service- related field/ customer liaison officer JOB COMPETENCIES REQUIRED: Comprehensive understanding of the Laundry / Production process Comprehensive understanding of the supply and demand chain Comprehensive understanding of quality, quality principles and quality practices Ability to plan labour allocations to ensure that production targets are met and that no extra production costs are incurred Ensure that all quality requirements as per customer specification on different products are met and maintained Ability to investigate and resolve production related problems and inefficiencies and put measures in place to prevent production related problems from reoccurring Ensure to keep records of any damages/ repairs relating to equipment/ machine problems and give it to the relevant person as and when required Ability to complete/ update daily production and quality related reports Ensure that the performance of the QMS is reviewed at planned intervals to ensure its continuing suitability, adequacy, and effectiveness Ensure that all quality requirements as per customer specifications are met and maintained Ensure that all staff is inducted into the requirements of the QMS related to their own roles and responsibilities and to provide training as and when required Ensure staff performance and conduct is monitored, making sure disciplinary steps are taken as and when required Ensure to deal with grievances that are raised in an effective way and within a reasonable time frame Ensure labour is planes, allocated and applied in such a manner as to minimize the necessity of casual labour, FTC and overtime Ensure training needs of staff are identified, and high potential candidates are identified and developed Ensure to attend meeting on a regular basis discussing targets, schedules, budgets, deviations, customer complaints/ enquiries etc. Ensure to monitor and maintain stock levels Generate all relevant reports R 25000 - R 35000 - Monthly
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