Requirements:

Responsibilities:

Sell the company's products to walk-in customers over the counter.
Manage and control all stock movement, including issuing daily stock quantities with the Procurement Manager.
Keep a record of the daily production sheet and monitor the yields.
Liaise with dispatch, ensure deliveries are made on time, and meet customers' expectations.
Manage COD invoices and collect outstanding payments.
Handle/process orders telephonically.
Courtesy calls to customers
Create invoices.
Handle quotes on the CRM system.
Manage and maintain pricing in alignment with the company's pricing policy.
Ensure that all relevant information is obtained from customers to ensure the accuracy of all orders, i.e., order numbers, delivery address, contacts, special arrangements, etc.
Assist in resolving any queries customers have.
Issue credit applications and terms and conditions to all new customers.
Ensure that no stock leaves the company without proper documentation.
Take initiative while still working well within company policies and procedures.
Attend weekly and monthly sales meetings when required.
Reconcile till.
Assist with stock-taking.