Law firm in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade 12 5 years minimum experience. Experience required: Setting up of call campaigns, sms and emails; Analyzing books and assist with the development and implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with operational requirements and client expectations; Identifying and initiating actions and campaigns to optimize collections in the department; Identifying and initiating actions to reduce the exposure on the total book of the department; Providing stats to the client and attending meetings; Assist with handling and resolving queries; Assist with managing staff members, monitoring their performance and identifying coaching or training needs; Assist with quality assessments of calls and administrative functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management or operational requirements. Skills required: Strong communication skills. Strong Administrative skills Proficiency in MS Word, Outlook. Good in Excel and management of data Please send your CV to infoviragorecruit.co.za Law firm in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade 12 5 years minimum experience. Experience required: Setting up of call campaigns, sms and emails; Analyzing books and assist with the development and implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with operational requirements and client expectations; Identifying and initiating actions and campaigns to optimize collections in the department; Identifying and initiating actions to reduce the exposure on the total book of the department; Providing stats to the client and attending meetings; Assist with handling and resolving queries; Assist with managing staff members, monitoring their performance and identifying coaching or training needs; Assist with quality assessments of calls and administrative functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management or operational requirements. Skills required: Strong communication skills. Strong Administrative skills Proficiency in MS Word, Outlook. Good in Excel and management of data Please send your CV to infoviragorecruit.co.za Law firm in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade 12 5 years minimum experience. Experience required: Setting up of call campaigns, sms and emails; Analyzing books and assist with the development and implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with operational requirements and client expectations; Identifying and initiating actions and campaigns to optimize collections in the department; Identifying and initiating actions to reduce the exposure on the total book of the department; Providing stats to the client and attending meetings; Assist with handling and resolving queries; Assist with managing staff members, monitoring their performance and identifying coaching or training needs; Assist with quality assessments of calls and administrative functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management or operational requirements. Skills required: Strong communication skills. Strong Administrative skills Proficiency in MS Word, Outlook. Good in Excel and management of data Please send your CV to infoviragorecruit.co.za Salary Market Related Apply Now

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Team Leader (Collections) - Pretoria

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