Office Support Analyst to join their team. The primary purpose of the role is operational support of the nsibilities:
Technical Support
Effective resolution of escalated repeated requests or issues.
Provide support functions for the Back-Office environment.
Ensure
Identify enhancements to improve supportability, operability, and performance of systems.< independently and in a team to troubleshoot all support requests and follow escalation matrix.
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience sential duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
e user support to users across 125 stores (South Africa and Namibia)
accuracy)
Assist admin support of the company system
Provide system and QA admin support
Manage and
individual to join their team as an Operations Support and Quality Control professional. In this role role, you will play a critical role in supporting the overall operations of our client's organization and Chain Minimum 5 years experience in operations support and quality control preferred Has worked with quality
other will be out in the field providing customer support.
Duties & Responsibilities
The candidate should have at least 5 years experience in :
resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology System integration and data reconciliation queries support and investigations Troubleshoot integration issues trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx)
To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic Job Functions: • Provide in-practice VeriClaim support to all VeriClaim and VBS practices within a specified specified geographic area. • Provide support to new VeriClaim and VBS practices on their first day of using of functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective