Evaluates the critical risks associated with systems operation and identifies priority areas for improvement levels of continuity are maintained Technical Requirements Understanding of Cyber Security Threat intelligence intelligence Business Continuity Security Operations Disaster Recovery Perimeter Security Understanding of Security standards, ISO22301, etc. Project Management Required certifications: CBCI ITIL
in relation to operational requirements in line with client operational requirements Review mnthly client accurate and on time reports which include operational & financial analysis and highlight key risks risks and opportunities. Delivery f detailed Operational reports outlining performance by functional area documented and managed to conform to the operational requirements Business Prcesses: Manage and control and adhoc fleets and operational processes to conform to the high standard required by the client Develp
role in driving the success of outbound calling operations by ensuring that the dialler system is optimized and execute strategies for optimizing dialler operations in alignment with organizational goals. Lead drive operational efficiency and effectiveness. Develop and manage budgets for dialler operations. Manage Identify and mitigate risks associated with dialler operations, including data security risks, compliance violations Computer Sciences or National Diploma in IT or operations management or equivalent experience. Experience
Our client in the Transport Industry, requires the services of an IT Hardware Specialist with strong and Support teams, as well as Commercial and Operational teams from the customer to align product capabilities and ensure Support structures cater for unique requirements where applicable. Address customer queries and provide technical support for hardware products in operations, against predefined product specifications and in a hardware product, development, support or operations role Must have experience with hardware training
Job Purpose: To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure various operating systems, network protocols, cloud services, and security measures. The role requires a versatile experience (years): 3 - 5 years relevant experience Required nature of experience: Microsoft Entra ID management Management, Change Management, and Service Desk operations. Scripting languages such as PowerShell, Python
workshops with business users in order to gather requirements, generate ideas and validate designs. Identify conduct. Assist in relevant operations/operational functions as required. Ensure dress code is in accordance accordance with company Standard Operating Procedures. Maintain housekeeping standards on a daily basis
workshops with business users in order to gather requirements, generate ideas and validate designs. Identify conduct. Assist in relevant operations/operational functions as required. Ensure dress code is in accordance accordance with company Standard Operating Procedures. Maintain housekeeping standards on a daily basis
The ideal candidate will support operational and other support deparments by assisting with the design processes and system support Establish and implement operational Key Performance Indicators (KPI) Utilize statistical according to the defined process Provide daily operational support Change management Advance Diploma in
optimizing processes within the department. Minimum Requirements: Degree in Business Management, Information Duties and Responsibilities: Supervise Daily Operations: Oversee the customer services department’s day-to-day performance management. Team Operations Reports: Prepare weekly reports for team operations meetings, including Ensure cost-effective and efficient department operations. Technical Troubleshooting: Address customer using Scanned CVs, no supporting documentation is required at this point, this will be requested later. IMPORTANT:
PostgreSQL essential Be able to work in a mixed operating system environment of Linux/Microsoft Excellent Excellent communication ability Advanced Excel skills required Proven experience in relevant functions and positions