Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
opportunity available in Woodmead for an Office Administrator, Candidates MUST be energetic with a “can opportunity to do so. Relieve and be the backup to the receptionist as and when needed. Report any issues and or employment opportunities that may arise. The post Office Administrator appeared first on freerecruit.co.za .
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be ensuring a positive and welcoming experience. The Receptionist will also handle various administrative tasks coursework in office administration is a plus. Experience: Proven experience as a Receptionist, Front Desk
attention to detail. Salary : R8 000 The post Receptionist position appeared first on freerecruit.co.za
seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be ensuring a positive and welcoming experience. The Receptionist will also handle various administrative tasks coursework in office administration is a plus. Experience: Proven experience as a Receptionist, Front Desk
The Records Administrative Officer will support the implementation and integration of an Information Management Program by ensuring that records managements principles are adhered to throughout the record life- cycle.
The incumbent will assist the Records Management Team in improving the in