investigating customer queries and technical faults, and driving effective incident resolution and customer service not limited to, IT Operations and IT Development Driving reduction in Net Promotor Score detractors through monitoring alerts and exceptions within agreed SLA's Drive proactive Identification and remedy of User/Customer
and generating insights from financial reports to drive better insights into business performance. The role process automation and testing as the team is driving to automate repetitive processes Preparing schedules
and delivering exceptional user experiences that drive business goals. View our other positions on Facebook Experience strategy and obtaining organisational buy-in Driving delivery of projects to achieve User Experience
through short and long term plans. This will include driving technology support for spectrum execution initiatives
Tower Maintenance and Rectification Programme Driving effective negotiations in establishing agreements
available training opportunities Participating in and driving regular performance appraisals and ensuring that