Competencies: Ability to manage a team Understanding Call Centre principles and practices Able to coach and
revenue growth objectives. Comfortable in receiving calls, working with key partners, generating sales interest
revenue growth objectives. Comfortable in receiving calls, working with key partners, generating sales interest
instructions. Arrange customs clearance with nominated agents and send clearance documents. Capture customer
instructions. Arrange customs clearance with nominated agents and send clearance documents. Capture customer
Clarification Set clear objectives for each sales call; develop and make presentations that are tailored effectively establish trust within the buying centers in the client's organization. Verbal Communication
Clarification Set clear objectives for each sales call; develop and make presentations that are tailored effectively establish trust within the buying centers in the client's organization. Verbal Communication
sales calls and contact customers as per plan to achieve monthly forecast. Keep record of call list and
sales calls and contact customers as per plan to achieve monthly forecast. Keep record of call list and
potential new customers according to a set daily calling cycle and, if applicable, a new business development Profitability Warrantee compliance Scrap return rate Call cycle performance Rotation performance Set up monthly