acquittals
software
processes and plans.
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain management required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload
seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this managing customer queries and escalations, ensuring smooth operations, and fostering a positive team environment Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict conflicts within the team or with customers. Develop and implement customer service policies and procedures
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service Service and Retention Consultants, will be part of the Leadership team, and will report directly to the the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service Service and Retention Consultants, will be part of the Leadership team, and will report directly to the the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
Administration •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days Logistics (Despatch) •Check on trip sheet signed by team leader and reverse logistics. •Check that repair list housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate cranes the delivery of a positive Customer Experience in the provisioning of services. Support Sales Representatives good condition & running order. Approval of Service Providers as required. Manage timekeeping records the delivery of a positive Customer Experience in the provisioning of services. Support Sales Representatives
Performance Areas: